jamaica public service

Are you looking for ways to get connected to the Jamaican electric grid? Are you interested in learning more about Jamaica Public Service (JPS) and their services? If so, this blog post is for you! Read on as we cover everything from JPS’s mission and vision, to their plans and rates. You’ll be able to get up-to-date information about JPS and make an informed decision about your power needs.

Overview of the Jamaica Public Service

History of the Jamaica Public Service

Jamaica Public Service (JPS) is an integrated electric utility company that serves the island of Jamaica. It was established in 1892 and is the sole distributor of electricity for the entire island. JPS generates, procures, transmits, distributes and supplies electricity to customers across Jamaica. They are owned by a partnership between Marubeni Corporation and Korea Electric Power Corporation (KEPCO). JPS has committed to a five-year business plan with the Government of Jamaica to invest in current electricity generation, transmission and distribution infrastructure and increase access to reliable energy services. JPS also offers customers energy efficiency solutions such as solar panel installations, LED lighting upgrades and smart thermostats which help reduce their electricity bills while reducing their carbon footprint. With their commitment to providing reliable energy services throughout Jamaica, JPS is helping make lives better for people on the island.

History of the Jamaica Public Service

Jamaica Public Service (JPS) is the sole distributor of electricity in the country of Jamaica. The company has a long history that dates back to 1892, when it became one of the first countries in the world to have electric power. Today, JPS has around 603,346 customers and is owned by both the Government of Jamaica and a small group of minority shareholders.

The Jamaica Information Service (JIS) was established in 1954 as an executive agency of the Government of Jamaica with the aim to disseminate information about government initiatives. At this time, the Public Service Commission (PSC) was also established under Section 2 of the Second Schedule of the Jamaica Constitution Order in Council 1959.

Over its long history, JPS has continued to expand its public utility infrastructure deemed basic for Jamaicans. Their five-year business plan outlines their commitment towards providing reliable, efficient service for all Jamaicans now and into the future.

Services Offered by the Jamaica Public Service

Jamaica Public Service (JPS) is the leading energy provider in Jamaica, providing electricity to more than one million customers. JPS offers a wide range of services, from traditional power service to off-grid support, with an integrated network of power plants, transmission and distribution systems, customer service offices and more.

JPS provides safe and reliable energy services with an experienced team of over 1600 employees. It offers new connection applications as well as supply upgrades via various means. Customers can also benefit from JPS’s MyJPS mobile app which allows them to manage their energy use and access real-time data on their energy consumption.

In addition, JPS will soon be introducing electric vehicle charging facilities across the country in 2023 to encourage the adoption of cleaner transportation solutions in Jamaica. This move is part of the company’s commitment to promoting sustainable development and environmental protection initiatives in Jamaica.

By leveraging cutting-edge technology such as solar photovoltaic systems, wind farms, smart meters, digital customer service portals and more, JPS strives to provide its customers with a reliable source of energy that is efficient and cost-effective.

Customer Care and Support for JPS Customers

At JPS, we understand the importance of providing our customers with the best possible service and support. That’s why we have dedicated Customer Care teams to assist you with any inquiries or issues you may have. Our knowledgeable staff is available 24/7 to answer your questions and provide solutions for your needs.

If you have a general inquiry about JPS products or services, please contact us at 888-935-5577 or 888-225-5577. You can also reach us by calling 876-926-3190 ext. 78600 MyJPS Mobile.

We also offer a Boost for Electric Vehicles program which helps customers get the most out of their electric vehicles. We are committed to helping Jamaica reduce its reliance on imported fuel and increase its energy security through the use of electric vehicles and renewable energy sources.

In addition, we recently launched our Applying for Electricity Service program which makes it quick and easy to apply for electricity service with JPS.

For more information about our services, please visit our website at jpscojm or contact us at 1-888-CALL JPS. We look forward to serving you!

Bill Payment Options for JPS Customers

Bill Payment Options for JPS Customers

JPS customers can take advantage of several convenient and secure methods to pay their bills. Customers can choose from payment locations, online bill payment, eBill, or call the 24-hour Customer Care Centre at 1-888-CALL JPS (225-5577). Customers may also be eligible for the Government’s Co-Pay Subsidy on electricity bills. It is important to note that there is a fake subsidy scam circulating online and JPS customers should be aware of it. For more information about bill payment options for JPS customers, please visit their website or contact them directly.

How to Report Outages or Power Issues with JPS

How to Report Outages or Power Issues with JPS

If you experience an outage or power issue with JPS, there are several ways to report it. You can download the JPS Mobile App from either Google Play or the Apple App Store and use that to report outages. You can also visit the company’s website at www.jpsco.com and submit a request for service, including reporting an outage. Additionally, you can call their customer service line at 888-935-5577 or 888-225-5577 to report any issues with your power supply.

It is important to note that there may be planned outages scheduled in certain areas so it is worthwhile taking a look at their website or mobile app prior to calling in order to see if there is any planned maintenance scheduled in your area. If this is the case, then the reported outage will be investigated as soon as possible once the scheduled maintenance has been completed.

JPS encourages customers to report outages so they can investigate and resolve them quickly, ensuring reliable electricity supply throughout Jamaica.

Safety Tips for Working with Electrical Equipment from JPS

Safety Tips for Working with Electrical Equipment from JPS

Working with electricity is a dangerous task and it’s important to understand the risks associated with it. Jamaica Public Service (JPS) has released several safety tips for working with electrical equipment. To ensure the safety of yourself and your property, JPS recommends that all electrical works must be done by certified electricians. Additionally, it’s important to make sure all electrical equipment/devices are connected at the correct voltage to avoid damage or injury.

Regular inspection of wiring and grounding should be done in order to uphold the proper standards of safety. Trees and hedges should also be trimmed or removed if they are near JPS lines, as they could fall during storms. Furthermore, electricity and water don’t mix so keep all electrical products away from any source of water.

Fayval Williams has urged JPS to prioritize regularisation of electricity in several areas across Jamaica in order to ensure continuous supply of power and minimize damages caused by faulty wiring or grounding. As the sole distributor of electricity in Jamaica, JPS is responsible for providing safe energy throughout the country – so make sure you follow their safety tips when working with any electrical equipment!

Ways to Save Energy with JPS Programs and Services

The Jamaica Public Service Company (JPS) offers a range of programs and services to help customers save energy and lower their electricity bills. Here are some of the ways customers can start saving energy right away:

• Maintain equipment regularly for efficient performance.
• Utilize the eSmart Web Portal to track your electricity consumption in almost real-time.
• Take advantage of the Government’s Co-Pay Subsidy on electricity bills if you qualify.
• Reduce the time each electrical device is used.
• Accelerate initiatives to reduce estimated bills and keep customers updated with progress.
• Practice electricity conservation techniques such as unplugging appliances when not in use or using energy-efficient lighting.

• Investigate JPS’ renewable energy projects, such as the 24.5 megawatt solar facility, for long-term savings on your energy bill.

By implementing these practices, customers can save money on their power bill while contributing to a greener future for Jamaica!

Environmental Initiatives by the Jamaica Public Service

The Jamaica Public Service (JPS) is committed to environmental sustainability and has been an active leader in the energy revolution, helping to unleash Jamaica’s growth and prosperity. The JPS Foundation focuses on Science and Technology Education, Environment and Energy Management, and Community Empowerment. It continues to take part in initiatives such as pushing awareness in diabetes prevention and warning about fake subsidies. In addition, it has implemented a Medium Enterprise (MSME) and Entrepreneurship Policy as well as a number of “greening of Government” projects such as Public Sector Energy Efficiency Goal 6. Furthermore, the company is currently undertaking an Environmental Impact Assessment for their proposed Wind Energy Project at Hermitage, St. Elizabeth, Jamaica. These efforts demonstrate JPS’s commitment to protecting the environment for current and future generations of Jamaicans.

Pros and Cons of Different Types of Electrical Suppliers in Jamaica

When it comes to electrical suppliers in Jamaica, you have a few different options. Each option has its own pros and cons that need to be weighed carefully before making a decision. Knowing the benefits and drawbacks of each supplier can help you make an informed choice about the best type of power for your home or business. Here are the pros and cons of each option:

Jamaica Public Service Company (JPS): JPS is Jamaica’s primary electricity supplier and is an integrated electric utility company with a long history dating back to 1892. They offer reliable service at reasonable rates, but they also require customers to pay additional fees for delivery charges, taxes, and other services.

Independent Power Producers (IPPs): IPPs are private companies that generate electricity independently from JPS. They typically provide cheaper rates than JPS, but their reliability is often questionable due to their lack of experience in managing Jamaica’s complex energy sector.

Solar Power Systems: Solar power systems offer customers a clean, renewable source of energy that is both cost-effective and environmentally friendly. The initial installation cost can be expensive, but the long-term savings can be substantial depending on how much energy you use over time.

Wind Power Systems: Wind power systems also offer customers an eco-friendly energy source that is more reliable than solar power systems due to their ability to generate electricity even during cloudy days or when there isn’t enough sunlight available for solar panels. The downside of wind power systems is that they require access to open land which may not always be available in densely populated areas such as Kingston or Montego Bay.

Overall, there are many different types of electrical suppliers in Jamaica

Upcoming Projects from the Jamaica Public Service

Jamaica Public Service (JPS) is pushing forward with an extensive range of upcoming projects to better serve its customers, build up communities and support Jamaica’s development. In 2023, JPS will introduce 10 new charging stations islandwide and boost for electric vehicles. They are also planning on introducing additional vegetation management methods such as tree girdling and stump treatment, which are widely practiced by utilities.

In addition, JPS is currently seeking to restore electricity to as many areas as possible in Clarendon and St. Catherine by December 7, 2022. They are also building a third power generating facility that will use Liquefied Natural Gas (LNG).

To remain up-to-date on what JPS is doing, customers can follow their social media accounts or visit one of the company’s commercial offices islandwide between 8:00 am and 5:00 pm from Monday to Thursday. They can also apply for new connections or supply upgrades through the JPS website or by mailing documents c/o Jamaica Public Service Company Ltd at 6 Knutsford Boulevard in Kingston 5, Jamaica.

Through these upcoming projects, JPS aims to provide reliable energy services and ensure that all Jamaicans have access to electricity.

Benefits of Working with a Trusted Provider Like JPS

Working with a trusted provider like JPS can offer numerous benefits for individuals and businesses. Customers of JPS can enjoy reliable, affordable service, convenience, and losses management. JPS also offers their employees an array of incentives such as the Safety Incentive Program which allows them to earn up to the equivalent of US$500 based on performance. Additionally, JPS has implemented initiatives to reduce non-technical losses in communities and work towards providing sustainable energy sources. They also adhere to strict corporate governance principles which uphold the core values and culture of the company. Finally, customers have access to power purchase agreements through JPS that provide a consistent supply of energy from both conventional and renewable sources. All in all, working with a trusted provider like JPS offers numerous benefits that make it well worth considering for any individual or business looking for quality energy solutions.

Applying for Jobs at the Jamaica Public Service Company

Are you looking for a new opportunity to join the Jamaica Public Service Company (JPS)? JPS is an integrated electric utility company that provides reliable, safe and efficient electricity services to customers throughout Jamaica. We are always looking for talented and motivated individuals who want to be part of our team.

Applying for a job with JPS is easy! You simply need to create a profile on JobInJam, our online recruitment portal. There you can view job openings, submit your resume and apply directly to any position you’re interested in. You can also search by keyword or location to find the perfect job for you.

We also offer an array of professional development programs which are designed to help develop your skills and knowledge as an employee of JPS. These include seminars, workshops, training courses and more.

Once you have submitted your application, we will review it and contact you if there is a suitable match between your qualifications and the position available at JPS. We look forward to hearing from you!

Frequently Asked Questions about Working with JPS

Frequently Asked Questions about Working with JPS

Are you looking for answers to your questions about working with Jamaica Public Service (JPS)? Whether you are a customer, supplier or employee, we have the information you need. JPS is committed to providing customers with reliable and affordable energy services while maintaining a safe workplace for its employees. Our FAQs provide more details on what to expect when working with JPS.

Q: Is my information protected?
A: Yes – your supplier account will be password protected.
Q: What are the benefits of using the JPS iSupplier Portal?
A: The JPS iSupplier Portal enables suppliers to access their account and view their invoices, payments and transactions in real time. It also allows suppliers to streamline their payment processes and manage their accounts from anywhere in the world.

Q: What currency does JPS accept?
A: All payments must be made in Jamaican dollars.
Q: How do I contact customer service?
A: You can get 24-hour service by contacting us at 888-225-5577 (LIME) or 1-888-935-5577 (Digicel). You can also get us on webchat from Monday to Friday, 8am – 5pm EST. Additionally, you can email us at support@jpsco.com or reach out through our social media channels.

Q: What is a SMART meter?
A: A SMART meter is an advanced metering infrastructure that measures electricity usage in real time, enabling customers to monitor and manage their electricity consumption efficiently. It also has features like remote disconnection and reconnection of services as well as dynamic


The conclusion of Jamaica Public Service Company Limited (JPS) is that the electronic meters are accurate and efficient for electricity distribution. The Government of Jamaica has also strengthened its public sector procurement system with the mandated Office of Utilities Regulation (OUR) to hear and conclude appeals by taxpayers. Jamaica Public Service Company Limited has developed a 5% TFP rate which will help in reducing costs while still providing reliable services. Finally, the company’s tariff review analysis has provided insights on how to re-engineer their energy future and remain competitive in this ever-changing market.